Seeing Systems, Finding Home

Month: February 2018

Who’s disconnected?

I found hope in a Reader’s Digest article last week about school shootings, just when I needed it. On the day of the Florida shooting (which was also Valentine’s Day – and Ash Wednesday), our crisis intervention team had gotten a call from a school principal, asking if we could send someone to a staff meeting early the next morning. She was concerned because several teachers were having strong reactions to the Florida incident. I spent part of the morning with the staff. I’m usually fairly calm and confident when I lead interventions, but this was different. I was struggling to stay positive. Hope and optimism were difficult to find. How can things really change, I wondered? The calls for gun control have risen up again, stronger than ever, but there are so many guns in circulation that it’s hard to imagine any new law will have a significant impact (not that I’m opposed to trying).

I fear that it is no more likely that gun control will reduce shootings any more than our efforts to control access to narcotics has reduced addiction. Access to either guns or narcotics does not seem to be the important factor. We also need to look at these problems (and many others) as a societal failure to raise resilient people. Violence and drugs are only appealing when important sources of strength, resistance and resilience are lacking.

At the risk of seeming to agree with the NRA’s political absolutism (I do not),  they have a point when they observe that there are other nations with easy access to guns, but people aren’t killing themselves and others as they are here in the United States. Reducing violence by outlawing access to weapons will probably work as well as outlawing narcotics (it hasn’t; addiction is growing, not shrinking).

In nations where narcotics are available over the counter, the rate of addiction is low. The United States used to be one of those countries – until around the turn of the century, narcotics were legal here, often consumed by children and adults, yet few of those people became addicted. In modern times, more than 20 percent of Vietnam vets said they were addicted to heroin, which was easily available there (around 40 percent had tried it), but an overwhelming majority stopped using it – around 95 percent – when they returned home. Similarly, access to guns was even more free in our nation’s early decades than today, but we didn’t have the kind of gun violence of today. Access – to guns or drugs – clearly isn’t the root problem.

The key factor in addiction is social support, many now argue (for more, read Gabor Mate’s In the Realm of Hungry Ghosts). In other words, disconnected people are more likely to turn to and become hooked on narcotics. Most gun violence is being committed by disconnected people (the stereotypical “loner” or bullied person). My writing research has led me to believe that resilience arises in our social, physical and spiritual relationships. The more I understand how we can become disconnected and what it does to our brains, bodies and spirits, the more signs I see that our culture is deeply disconnected. On Thursday, as I heard the frustrations of the staff of a school in a neighborhood with myriad problems and few resources, it was hard to see what might bring about change. But then I found the article, which a friend had posted on Facebook.

This teacher asks her fifth-graders every Friday to write down the names of four classmates with whom they’d like to sit the following week. They also name one student who they see as an exceptional class citizen. What she does with those slips of paper is simply brilliant.


She looks for patterns.

Who is not getting requested by anyone else?

Who can’t think of anyone to 
request?

Who never gets noticed enough to be nominated?

Who had a million friends last week and none this week?

She figures out who needs extra attention or coaching, who is a bully and who is bullied. She see who is disconnected from the most crucial source of resilience – social support.

We should be asking why our society is producing an increasing number of people who don’t have effective inhibitions against violence, addiction and other failures of self-regulation. Only when we are realistic (and optimistic) about what we have lost – the connections that make us strong – can we see a path back. Let’s follow the guidance of those who have figured this out. The teacher in this article is one of them.

When did this wise woman begin polling her students? Right after the Columbine school shooting.

Why I now focus on resilience rather than stress

My introduction to Critical Incident Stress Management (CISM) was a dozen years ago. A few months after a heartbreaking line of duty death in my extended familys, I realized that it had triggered incidents I was still carrying in my “stress backpack” from my days as a paramedic. Back then, “Suck it up and move on” was the only recognized coping option. I met Janet Childs, the director of the Bay Area CISM Team and we talked through it. I had no idea that she was anything other than a compassionate grief counselor until she invited me to join the CISM team, which I did.

Since then, I have received enough training and experience – many hundreds of interventions – to become an ICISF CISM instructor. I’ve assisted dozens of public safety agencies, sometimes as a volunteer, sometimes paid, when critical incidents strike. I also have returned to the field part-time as a firefighter/EMT, also in a combination volunteer/paid role.

Wind-blown tree

Flexibility is as important as strength.

My view of stress began to change radically at the 2015 fall California Peer Support Association meeting, where one of the speakers (Kirsten Lewis) spoke about and recommended Kelly McGonigal’s book, The Upside of Stress. The very next day, I was back with CAL FIRE friends and colleagues who had been at the conference, responding to the massive Valley Fire began, which had seriously injured several helitack crew members. The things we had just learned made an immediate difference.

  • Stress doesn’t have to be bad for your health. In fact, it is only bad if you think it is.
  • People perform better at many kinds of tasks if they are feeling some stress.
  • It helps to think of stress positively – your brain and body are rising to a challenge.
  • Stop judging your reactions – they happen for a reason.
  • Pursuing meaning is far more important than avoiding stress.
  • “Fight or flight” isn’t the only stress response; we also “tend and befriend.”
  • Caring – choosing to help – creates resilience by activating the tend-and-befriend response.

Resilience and stress can reinforce or tear each other down. Resilient people don’t feel as stressed when life becomes difficult. They may suffer as deeply as others, but they will bounce back faster – and helping people bounce back faster is the primary goal of CISM. On the other hand, experiencing high stress – trauma – lowers our resiliency.

The reason that resilient people don’t feel as much stress is that they see challenges where others see threats. Threats can be physical, social (being excluded) or spiritual (betrayal of values). Less resilient people see permanent and generalized harm – “I’ll never be accepted by others,” while more resilient people think the situation is temporary and specific – “That didn’t work out, but I’ll get over it and try again.”

Seeing challenges instead of threats, which psychologists call “appraisal” is almost surely the reason that stress is only bad for you if you think it is. The idea “stress is toxic” makes it into a threat, rather than a challenge. The idea didn’t even really exist in popular culture until the 1950s, when tobacco companies began funding research intended to sell cigarettes for relaxation, and later to raise doubts about tobacco’s role in cancer and heart disease. “Stress will kill you” has sold a lot of tobacco and pharmaceuticals. But it is only true if you believe it.

When we focus on stress as a bad thing to be avoided or endured, or label incidents “traumatic,” we bring about the very problems we are aiming to prevent – because we push people toward seeing threats when they might have experienced challenges.

If you understand this, the importance of two CISM principles becomes clear:

  • Never intervene based on what happened. Intervene based on how people are reacting.
  • Don’t interfere with natural healing processes. Intervention can make things worse if you send the message, intentionally or not, that the person “should be” traumatized.

After a dozen years focused on stress, I’ve shifted to learning what gives us resilience. I’m not abandoning CISM at all, but by encouraging people to address what is missing from their “resilience recipe,” I believe I can avoid making things worse and be even more supportive.

 

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